Despatch Group – Frequently Asked Questions
Answers to common questions about signing in, viewing offers and using coupons on Despatch Group.
Despatch Group is a coupon and offers platform where you can discover discounts,
promotions and special deals from different brands and categories.
Create a free account, sign in and unlock full details of each offer, including
coupon codes and prices (where applicable).
To keep our offers secure and to show full coupon details only to real users,
we require a free account and sign-in.
Once you are logged in, you can see prices (if shown), coupon codes and
simple step-by-step instructions on how to use them.
Yes, creating an account on Despatch Group is completely free.
There are no subscription charges or hidden fees for browsing offers,
saving your favourite coupons or viewing coupon codes.
Each coupon has its own terms and conditions. After you sign in and open an offer, you will see:
- The coupon code or direct link
- Where the coupon can be used (online / in-store / specific website)
- Any minimum spend, category or product conditions
- The expiry date or validity period
No. Despatch Group does not collect any payments for your orders. We only show
offers and coupon codes.
When you click “Get Coupon” or “View Offer”, you are redirected to the partner’s
website or given instructions on how to redeem the offer directly with them.
We regularly add new offers and remove expired ones to keep the website up to date.
Some deals are short-term flash offers, while others may run for a longer period.
For best results, always check the validity date on the offer page after you sign in.
First, check the coupon’s expiry date, minimum spend and eligible products or categories.
If everything looks correct and it still doesn’t work, please take a screenshot and email
the details to info@despatchgroup.com.
We’ll review the offer and update or remove it if needed.
On the login page, click “Forgot password” and enter the email address you used to register.
You will receive an email with a secure link to reset your password.
If you don’t receive it, check your spam folder or contact us at
info@despatchgroup.com.
It depends on the specific offer. Some coupons are single-use only, while others can be
used multiple times within the validity period. Please read the usage rules mentioned
on the offer detail page after you sign in.
For any questions, feedback or issues with an offer, please email us at
info@despatchgroup.com.
